You have the right to carry out improvements to your home as long as you get permission from us in writing first. 

If we don’t own your home, we may need to get the owner’s permission before you do any work.  If you are allowed to carry out improvements, we expect you to abide by certain conditions.  For more information about doing home DIY, download the policy leaflet or request a copy by calling 01202 410500.

Tenancy support - do you have:

a repair to report

a query about paying rent

a query about benefits

a concern about health & safety

a concern about neighbours

a need to do DIY?

a desire to move

a query not listed here