BCHA

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We’ve published some important documents for our service users. 

Tenants Annual Report 

Resident Impact Involvement Report   Everyone living in one of our properties should have by now received a copy of our 2010/2011 Tenants Annual Report, showing our tenants how we are performing against the Tenants Services Authority standards.

The report includes important information about BCHA and our commitment to our tenants.

Click here to take a look at the report.

Alternatively, if you would like to request a hard copy, please call 01202 410500. 

 

Resident Impact Involvement Report

Residents are becoming increasingly involved with BCHA, helping us to ensure the services we provide continue to improve and evolve to meet their needs. 

Read our new Resident Impact Involvement Report here. 

 

Resident Involvement Strategy

BCHA’s new Residents Involvement Strategy has been developed, detailing how residents can help to shape our services over the next two years. 

Click here to read it and find out how you can get more involved with BCHA.


If you want to find out more about what we do - and browse our leaflets and publications - you've come to the right place. Please take a look at the links on the right hand side - and if you need more information, please call us on 01202 410500.

 

 

 

 

 

 

 

 

 

 

 

 

Performance and quality
Click here for performance reviews and the AuditCommision report

Diversity and equality
View our diversity and equality policies andprocedures

Publications
Click here for our annual reports and brochures

Your News
Check out our magazine for residents and tenants

Advice and policy leaflets

Browse and download our specific advice and policyleaflets in alphabetical order

Service standards leaflets

Click here to view our service standards leaflets

Check out our useful links
Click here to find other people who can help

Our business

Click here to find out more about our business including our mission and values and partners and locations