In your area

We deliver services across the South

We pride ourselves on providing a range of accommodation and services across the South of England for people who find themselves homeless, or in need of support. Click on the areas below to find out more about how BCHA can help you where you live:

We also provide some region-wide services which cover a number of areas.

Bournemouth

We have been providing solutions to homelessness and other social needs in the Borough for over 45 years. It is here that we provide our broadest range of services.

Our main services include:

  • Flats and houses for longer term rental for single people, couples and families. This is available to anyone through Bournemouth Borough Council’s Home Choice Scheme.
  • Supported accommodation for young people, people with diagnosed mental health conditions, single homeless people and people leaving prison. This is available to anyone homeless and in need of support through Bournemouth Borough Council’s Supporting People Hub.
  • Refuge accommodation for women fleeing domestic abuse. Contact our 24-hour helpline, 01202 547755 for further information and advice.
  • Floating support for people who live in their own homes and need help to live independently, or to avoid becoming homeless. To see if our Floating Support Service can offer you support and assistance, click here or call 01202 410615.
  • Support to leave hospital for people who need help to return home if they are not able to manage on their own, or if they have no settled home to return to. This service is available to patients admitted to the Royal Bournemouth Hospital.   
  • Back to work support, helping job seekers and those looking to brush up their skills to improve motivation, self-confidence and job prospects. These services are available at our Head Office, and at our new social enterprise centre, The Factory.  
  • Programmes for young people such as Routes, to help young people get their lives on track by getting back into education, training or work, and the National Citizenship Service which offers a range of exciting group activities for young people to take part in to build their confidence, self-awareness and sense of responsibility.

To find out more about any of these options, click on the above links, or contact our Customer Services Team on 01202 410500.

Poole

Many of the activities we run in Bournemouth are available for people living in Poole too.

Our main services in Poole include:

  • Flats and houses for longer term rental for single people, couples and families. This is available to anyone through the Council’s Home Choice Scheme. 
  • Supported accommodation for young people, and people with diagnosed mental health conditions. This is available to anyone homeless and in need of support through the Council’s Brokerage Service.
  • Refuge accommodation and community support for women fleeing domestic abuse. Contact our 24-hour helpline, 01202 547755 for further information and advice.
  • Support to leave hospital for people who need help to return home if they are not able to manage on their own, or if they have no settled home to return to. This service is available to patients admitted to the Royal Bournemouth Hospital.   
  • Back to work support, helping job seekers and those looking to brush up their skills to improve motivation, self-confidence and job prospects. These services are available at our Head Office, and our new social enterprise centre, The Factory.  
  • Programmes for young people such as Routes, to help young people get their lives on track by getting back into education, training or work, and the National Citizenship Service which offers a range of exciting group activities for young people to take part in to build their confidence, self-awareness and sense of responsibility.

To find out more about any of these options, click on the above links, or contact our Customer Services Team on 01202 410500.

Dorset

We work from Christchurch in the East, to Bridport in the West.

Our main services in the Dorset County Council area include:

  • Flats and houses for longer term rental for single people, couples and families. This is available to anyone. See Dorset For You for information on how to go about getting registered in your area.
  • Sheltered Housing for older people in Weymouth. All referrals are made by the local authority.
  • Supported accommodation for young people, single homeless adults and people with diagnosed mental health conditions. See Dorset For You for more information about how to access this accommodation.
  • Care homes and supported living schemes for people with learning disabilities or mental health conditions. This accommodation is managed on our behalf by a number of care providers and all referrals are made by the local authority.
  • Support to leave hospital for people who need help to return home if they are not able to manage on their own, or if they have no settled home to return to. This service is available to patients admitted to the Royal Bournemouth Hospital.   
  • Back to work support, helping job seekers and those looking to brush up their skills to improve motivation, self-confidence and job prospects. These services are available at our Head Office, and our new social enterprise centre, The Factory.  
  • Programmes for young people such as Routes, to help young people get their lives on track by getting back into education, training or work, and the National Citizenship Scheme which offers a range of exciting activities for young people to take part in to build their confidence, self-awareness and responsibility.

To find out more about any of these options, click on the above links, or contact our Customer Services Team on 01202 410500.

Devon and Plymouth

With bases in Exeter and the City of Plymouth, we have established a range of services for people in need:

Plymouth

  • We provide supported accommodation for single homeless adults at George House and shared houses in the city. Not only do we provide temporary accommodation, but also a range of activities to encourage people to make best use of their time and improve their skills and self-confidence. For more information about how to refer someone, or yourself, to George House, then visit Plymouth City Council’s website.   
  • Housing Information & Signposting Service (HISS) which helps anyone faced with being homeless. For information and advice, contact our HISS Team on 01752 293716.
  • Support to leave hospital for people who need help to return to the community, when they have no settled home to return to. This service is available to patients admitted to Derriford Hospital.   

Exeter

  • Supported accommodation for single homeless adults, and people with diagnosed mental health conditions. Referrals are made through Exeter City Council.
  • Street Homeless Outreach Team is our street-based assertive outreach service in Exeter for people who are street homeless and rough sleeping. This service engages with rough sleepers through early morning outreach sessions throughout the City and in East and Mid-Devon.

To find out more about any of these services, click on the links above, or contact our Customer Services Team on 01202 410500.


Somerset

Our main services in the County include:

  • Short-term emergency accommodation for statutory single homeless adults and families in priority need in Yeovil. Referrals are made by the local Housing Options Team.
  • Outreach support for rough sleepers to help people find shelter and accommodation so they don’t have to spend a second night out on the streets.

To find out more about any of these options, click on the above links, or contact our Customer Services Team on 01202 410500.

Hampshire

Our main services in the County include:

  • Flats and houses for long term rental for single people, couples and families. This is available to anyone through Hampshire County Council. Some of these properties we own, whilst others we manage on behalf of Knightstone Housing Association.
  • Care homes and supported living schemes for people with learning disabilities or mental health conditions. This accommoation is managed on our behalf by a number of care providers. Referrals are made by the local authority.
  • Supported accommodation for single homeless adults in Winchester. This is available through our subsidiary, Keystone.

To find out more about any of these options, click on the links above or contact our Customer Services Team on 01202 410500.

Wiltshire

Our main services in the County include:

  • Supported accommodation for single homeless adults in Chippenham. This can be accessed through Wiltshire Council’s Housing Options Team.
  • Supported accommodation for single homeless adults in Salisbury. This is available through our subsidiary Salisbury Trust for the Homeless.
  • Sheltered Housing for older people in Devizes. This accommodation is accessed through Wiltshire Council’s Housing Options Team.

To find out more about any of these options, click on the links above or contact our Customer Services Team on 01202 410500.

Thames Valley

Our main service within this region is:

  • Supported accommodation for single homeless adults in Reading. This is available through Reading Borough Council.

To find out more about this supported accommodation scheme, click on the link or contact our Customer Services Team on 01202 410500.

Region-wide services

We offer a number of services provided across several geographical areas:

  • Independent Domestic Violence Advisor (IDVA) Service which operates across Dorset, Poole and Bournemouth for people at high risk of harm from someone they live with, or have lived with. If you are experiencing domestic abuse, please call 01202 547755.
  • The Liberty Project is our support service which provides help to victims of human trafficking, helping them to stay safe from their abusers and to look at their options.

To find out more about these services, click on the links above or contact our Customer Services Team on 01202 410500.

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