Our mission, vision and goals

Our mission and goals influence everything we do

Our Mission

Our mission is to help people take control of their own lives. Wherever people feel vulnerable or stuck, we want to equip them to find a way forward, by offering the highest standards of support for housing, health, learning and work - or any combination of these needs.

We want to be proactive and influential in local communities and national debates, to help eliminate homelessness and social exclusion.

As a multi-discipline third sector organisation, we want to continuously develop our services, resources and partnerships, to help bring together the housing, health and social care sectors - and so deliver an ever-improving quality of support to society's most in-need people.

Our Vision

Creating lasting solutions to homelessness, unemployment and social exclusion in our communities.

Our Business Plan

Our year-to-year Business Plan has three broad themes which best summarise our strategic direction:

Accommodation - our core offer - expanding the number of homes we own and ensuring that all of the stock we manage is of a high quality.

Back to work - recognising that providing a roof is not enough. We want to equip our service users with the skills, confidence and opportunities they need to maximise their chances of finding work and hence play a fuller part in society.

Customers and communities - we wish to provide a broad range of services for the most disadvantaged people in society and help them to turn their lives around, and we wish to advocate for greater provision of services for the homeless and vulnerable.

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