We're here to help
Call us
Customer Services
We are open Monday to Friday, from 9am to 5pm
01202 410500
To speak to someone outside of these hours please call the number which is answered by our night team.
Report a repair
0300 1234 001
Email us
Customer Services
To contact Customer Services, email: enquiries@bcha.org.uk
Report a repair
To report a repair, email: repairs@bcha.org.uk
Complaints and Compliments
To register your compliments or complaints, email: customerservices@bcha.org.uk
Legal Correspondance
For service of legal correspondance, email: companysecretary@bcha.org.uk
Write to us
The Factory
14 Alder Hills
Poole
BH12 4AS
Visit Us
If you require visiting customer services they now have two bases:
Tuesdays and Thursdays:
The Factory
14 Alder Hills
Poole
BH12 4AS
Or alternatively please contact your Support Worker/Tenancy Officer.
Thank you for your continuing support.