You do not have the automatic right to add people who live with you to your tenancy. If someone else is living with you, you should tell us, and you should also tell Universal Credit or Housing Benefit if in receipt of those benefits.
If you want to add someone as a joint customer, you need BCHA’s permission. You can get this by requesting permission from your Tenancy Officer. BCHA has the right to refuse the request. Some reasons we may consider refusing the request are:
- The previous terms of your tenancy have not been met for another issue with your tenancy.
- We have started taking action against you for rent arrears or anti-social behaviour.
You can ask BCHA to add someone as a joint customer if they:
- Are your husband, wife or civil partner.
- Have been living with you as part of your household for at least one year.
We may ask for proof that the person has been living with you. You can do this with utility bills, bank statements and any official letters.
We could refuse to add a joint customer if we have evidence that you plan to move out soon. Speak to you Tenancy Officer if we have refused to let you add someone to your tenancy.