How to Contact BCHA

BCHA has a Customer Service Team who are available to all of our customers from Monday - Friday between the hours of 9am and 5pm.

The Customer Service Team will likely be able to deal with your reason for contact over the phone or email, however if we are unable to resolve your query we will put you in touch with the relevant member of BCHA to help.

After 5pm, BCHA has an out of hours service only for emergency repairs. If you need to speak with someone out of hours relating to a repair in your property, then you can call 01202 410 500 and you will automatically be put through to our Out of Hours team.