Disputes with neighbours are often caused by misunderstandings and may be sorted out by talking to each other and reaching a compromise.
If you are experiencing a problem with a neighbour your first step should be to approach them yourself. You could also write to your neighbour if this fails to resolve the problem, explaining how their actions are affecting you and politely ask them to change. You should contact the Tenancy team if the problem continues and explain how you have tried to resolve it.
We will discuss with you how best to manage your complaint and may ask you to complete log sheets. Log sheets can be used as evidence in court so you should make a note of all incidents and relevant information.
Generally, we only become involved in neighbour disputes if there is a serious nuisance and a clear breach of tenancy conditions. You should try and resolve disputes with your neighbour and only contact the Tenancy team if this has not worked or you feel threatened. We can only act if there is evidence of persistent nuisance or harassment.
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