As a new starter or assured shorthold customer you will be visited by a Tenancy Officer in the first six weeks to check you have settled into your new home and to discuss any issues you may have.
If you have a starter tenancy, you will also be visited again by a Tenancy Officer 6 and 9 months into your tenancy. We will check you are complying with your tenancy conditions and decide if you will become an assured customer at the end of the starter period.
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