When one joint customer dies, the other customer automatically becomes the sole customer. This is known as survivorship and happens regardless of tenancy type. The surviving customer is treated as a successor to the tenancy.

There can only be one statutory succession. This means that if you are a successor yourself, there cannot be a further succession.

If you’re an adult son or daughter living with both parents and a parent dies, the other parent succeeds to the tenancy. If the remaining parent then dies, the son or daughter would not have the right to succeed.

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