BCHA will involve the police if the complaint is about a criminal offence or violence. We also involve social workers if children or vulnerable adults are involved. We will always advise you if we are going to contact another party, but we will not reveal your identity if this is what you request.
You can find our Policies regarding Safeguarding for Adults and safeguarding for children on the BCHA website. On our website we also have contact details available if you would like to report or make us aware of a safeguarding concern.