The Tenancy, Income and Customer Services Teams offer services designed to help you, when you need it. Our service offers non-judgemental advice and support, and we can put you in touch with agencies to provide practical hands-on support.

We can help with a wide range of matters including:

  • Dealing with debt (Income team)
  • Applying for benefits (Income team)
  • Budgeting and money management (Income team) 
  • Getting food and other essentials if you are in crisis (Customer Service)
  • Tackling antisocial behaviour or nuisance neighbours (Tenancy)
  • Accessing services to improve physical and/or mental well-being.

We offer the following support to our customers who experience Hoarding Disorder to enable you to keep your home in a reasonable condition. We offer non-judgemental support and work alongside you, as the customer, to help manage your possessions.

We are here to help in any way we can and offer support over the phone, video conference, at your home or wherever you feel comfortable.

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