BCHA delivers a range of services and housing to a variety of customers across a wide geographical area including to those with a range of support needs. We are committed to safeguarding and protecting the welfare of anyone using our services.

For more information about our safeguarding procedures, please read the following policies:

If you have any immediate concerns about a safeguarding issue, please contact our Head of Quality and Safeguarding below.

BCHA's Head of Quality and Safeguarding

Collette Puntis

Call: 01202 410500 or 07464496503

Write to: The Factory, 14 Alder Hills, Poole, BH12 4AS

Anti-Social Behaviour

Everyone has the right to live peacefully and safely in their home and community. Anti-social behaviour (ASB) can have a serious impact on this, which is why BCHA is fully committed to resolving problems of ASB, with your help. 

If you need support in dealing with anti-social behaviour click the button below for more information or contact us.

Contact us about ASB

If you are a BCHA resident, please contact your local Tenancy Officer. 


If you are not a BCHA resident, please contact our customer services:

Call: 01202 410 500

Email: customerservices@bcha.org.uk

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