BCHA delivers a range of services and housing to a variety of customers across a wide geographical area including to those with a range of support needs. We are committed to safeguarding and protecting the welfare of anyone using our services.
For more information about our safeguarding procedures, please read the following policies:
If you have any immediate concerns about a safeguarding issue, please contact our Head of Quality and Safeguarding below.
BCHA's Head of Quality and Safeguarding
Collette Puntis
Call: 01202 410500 or 07464496503
Write to: The Factory, 14 Alder Hills, Poole, BH12 4AS

Anti-Social Behaviour
Everyone has the right to live peacefully and safely in their home and community. Anti-social behaviour (ASB) can have a serious impact on this, which is why BCHA is fully committed to resolving problems of ASB, with your help.
If you need support in dealing with anti-social behaviour click the button below for more information or contact us.
Contact us about ASB
If you are a BCHA resident, please contact your local Tenancy Officer.
If you are not a BCHA resident, please contact our customer services:
Call: 01202 410 500
Email: customerservices@bcha.org.uk