BCHA backs National Housing Federation’s commitment to support residents affected by coronavirus

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Homes At The Heart is a national campaign and coalition launched by the National Housing Federationcalling for a once-in-a-generation investment in social housing  

The National Housing Federation has today published an updated statement, which confirms the housing association sector’s ongoing united commitment to supporting residents as a time when they may be particularly worried about their income.

Commenting on the updated statement, BCHA’s Chief Executive, Martin Hancock, said:

“As a charitable housing association dedicated to supporting the ending of homelessness through the provision of outstanding housing and support services, BCHA fully endorses the realistic and very practical renewed commitment made by the National Housing Federation on behalf of the sector.

“The vital work that we and other charitable organisations carry out across the South West is accurately reflected in this important pledge. Every day, BCHA’s staff exceed all expectations to ensure that people in need of our support - whether it is a safe, affordable place to call home, help in securing employment or assistance with mental health issues – receive the very best service possible.”

National Housing Federation updated statement on the housing association sector’s support for residents affected by the coronavirus crisis:

“Housing associations are not-for-profit landlords to more than six million people in England. They are working closely with residents, local government, the NHS and others to respond to the coronavirus crisis. They are keeping residents safe, keeping vital services running, and helping communities to cope and recover. They know many residents are worried about jobs and getting into debt. Any resident worried about paying their rent should contact their housing association, who will help.

“Housing associations are committed to:

  1. Keeping people secure at home - No one will be evicted from a housing association home as a result of financial hardship caused by coronavirus, where they are working (or engaging) with their housing association to get their payments back on track.
  2. Helping people to get the support they need - Housing associations are helping residents to access benefits and other support to alleviate financial hardship, including supporting people to get work where possible.
  3. Acting compassionately and quickly where people are struggling - Housing associations will work with any resident who is struggling to find arrangements to pay rent that is manageable for them in the long term. Legal action will only be taken in serious circumstances – for example, as a last resort where a resident will not agree a plan with their landlord to help them pay their rent, or where it is needed urgently in cases of domestic abuse or of anti-social behaviour that is putting other residents or communities at risk.”

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