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Find a way forward with BCHA

Charlie Mills a member of The Way Forward Team

Charlie Mills, a member of The Way Forward team

Individuals in the Bournemouth, Christchurch and Poole area, whose financial health has been affected by the COVID-19 pandemic, are to receive support through charitable housing association BCHA’s new ‘The Way Forward’ project, which is supported by J.P. Morgan.

BCHA will work closely with local employers and other organisations such as Citizens Advice, BCP Council (BCP) and the Department for Work and Pensions (DWP) to provide a seamless service, which has been specifically designed for those whose lives have been financially impacted by COVID-19.

Based in Bournemouth and Poole, a team of dedicated advisors will work with individuals to develop healthy habits to support financial security in what is a very unpredictable time.

The team will deliver a personalised coaching programme through flexible online, telephone and face-to-face appointments. This could include identifying transferable skills, as well as accessing training and education to equip them to move into employment. The Way Forward will also provide vital help in supporting the rebuilding of the local economy.

Val Jefferies, Project Manager for The Way Forward said:

“The current economic situation can seem bleak for individuals who are financially impacted, as well as employers trying to grow and restart their businesses. The Way Forward is a light at the end of the tunnel and provides a unique, individualised service to achieving financial health. The project will provide a holistic approach to empower people to regain financial fitness and re-enter training, education and work.”

Hannah Elson, Managing Director, J.P. Morgan in Bournemouth commented:

“We are delighted to be supporting BCHA in bringing this project to life and giving individuals the tools to improve their employment and career prospects.”

Duncan Newman, BCP Economic Development Officer feels it will help both the economy and those individuals struggling as a result of the pandemic. He said:

“I am pleased that the project will work with those most affected and provide pathways into the sector growth areas to boost both the individual’s financial situation and the local economic position.”

The Way Forward team is reaching out to local employers who are looking to recruit to ensure that the project can meet their needs and provide a joined-up approach with those individuals looking to retrain and/or return to the workplace.

Tom Lund, Head of Operations and Service Delivery for Citizens Advice Bournemouth Christchurch and Poole said:

“We are excited to be supporting BCHA in their delivery of The Way Forward project. The effect of the COVID-19 pandemic has significantly changed many people's lives and the delivery of services to support people to achieve better financial health are now more important than ever. The projects delivered by Citizens Advice will work in close partnership with BCHA’s The Way Forward project to support residents of Bournemouth, Christchurch and Poole reach stronger financial wellbeing and find pathways to a better future.”

To refer into The Way Forward Project visit our webpage at or to find out more information please email: or tel: 01202 410610

The Way Forward video can be viewed on BCHA’s YouTube channel.

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