As part of BCHA's Strategic Plan 2024-2029, we have started an exciting project to identify a new name for BCHA.
Why are we doing this?
Our current name can create misunderstandings about:
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Where we operate.
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Whether we are a faith-based organisation.
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The scale of our work and influence.
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The breadth of services we provide to customers and communities.
Our new name will celebrate the diversity of our offers, unite our communities and recognise we are much more than housing – we are support, we are lifestyle and we are community. We anticipate the new name and imagery to be in use from Spring 2027.
BCHA would not be the organisation it is today without our customers, our colleagues and our partners. In the coming months, we will be engaging with those groups to ensure everyone has a chance to help shape the new look and new name.
What will not be changing?:
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Your rent and service charge payments.
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What BCHA does and provides across the region.
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Our commitment to our vision: that everyone has a home and the opportunity to thrive.
If you are a BCHA customer and want to get involved, speak to your Housing Officer or call the Customer Services' team on 01202 410 500.
Latest news:
2025 - 2026 Tenant Satisfaction Measures Results image
2025 - 2026 Tenant Satisfaction Measures Results
23 July 2026
BCHA are pleased to share our 2025 – 2026 results of our Tenant Satisfaction Measures (TSM) Surveys.
BCHA Shortlisted for Prestigious South West Dealmakers Award image
BCHA Shortlisted for Prestigious South West Dealmakers Award
16 July 2026
We are delighted BCHA was shortlisted in the Environmental, Social and Governance (ESG) Deal of the Year category at the 2026 South West Dealmakers Awards.
Beat the Heat: Top Tips and Cool Spaces image
Beat the Heat: Top Tips and Cool Spaces
9 July 2026
With temperatures reaching up to 39 degrees, BCHA have compiled a list of tips to keep you and your home cool, as well as local Cool Spaces if you find yourself getting too warm.
Louise Griffiths-Grozier, Anti-Social Behaviour Specialist at BCHA image
Louise Griffiths-Grozier, Anti-Social Behaviour Specialist at BCHA
3 July 2026
We met with Louise in Anti-Social Behaviour (ASB) Awareness Week to find out more about her role in shaping BCHA's approach to managing ASB.
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