Tom Hayes MP (left) with Lorraine Mealings, BCHA (middle) and Rachel Small, Dorset HealthCare (right) cutting the ribbon to open the Access Wellbeing Boscombe Hub
Tom Hayes MP (left) with Lorraine Mealings, BCHA (middle) and Rachel Small, Dorset HealthCare (right) cutting the ribbon to open the Access Wellbeing Boscombe Hub

BCHA's new wellbeing hub has been officially declared open by Tom Hayes, MP for Bournemouth East.

Access Wellbeing Boscombe will play a pivotal role in the transformation of mental health services across BCP and the wider Dorset area.

The new wellbeing drop-in centre, at 3-5 Palmerston Road, will offer walk-in support and advice from Monday to Friday. Immediate access to free support will empower people to enhance their overall wellbeing, helping to improve their mental health.

From left to right, Tom Hayes MP, Becky Hacking (Help & Care), Lorraine Mealings (BCHA), Amy Maloney (BCHA), Mike Graham (The Lantern Trust), Des Persse (Help & Care), Nicola Greenfield (BCHA)
From left to right, Tom Hayes MP, Becky Hacking (Help & Care), Lorraine Mealings (BCHA), Amy Maloney (BCHA), Mike Graham (The Lantern Trust), Des Persse (Help & Care), Nicola Greenfield (BCHA)

Access Wellbeing Boscombe is managed in partnership with BCHA, Help & Care, The Lantern Trust, NHS Dorset and Dorset HealthCare alongside other charities and voluntary sector organisations.

The Boscombe hub follows the successful roll-out of similar mental health and wellbeing support services: Access Wellbeing Poole and Access Wellbeing Weymouth and Portland.

Speaking at the opening ceremony, Tom Hayes MP praised the new service, stating:

You are absolutely indispensable to meeting the mental health need that’s out there. To be here, and for this to be the first service that I open, is a privilege.

Lorraine Mealings, CEO of BCHA opening the Boscombe Hub alongside Tom Hayes MP
Lorraine Mealings, CEO of BCHA opening the Boscombe Hub alongside Tom Hayes MP

Tom was joined at the ribbon cutting by BCHA CEO Lorraine Mealings, who thanked the Access Wellbeing Boscombe team - led by Interim Head of Access Wellbeing, Amy Maloney.

Lorraine also thanked partners who had transformed the vision for the hub into reality.
Lorraine said:

Access Wellbeing Boscombe represents a landmark in the transformation of mental health support services across Dorset. BCHA is delighted to be delivering this game-changing approach, in partnership with organisations that are committed to offering an enhanced level of mental health and wellbeing support in the heart of our communities.”

The Access Wellbeing Boscome Hub team
The Access Wellbeing Boscome Hub team
In addition to mental health and wellbeing, the hub’s team of friendly, trained wellbeing co-ordinators will offer assistance on education, training, employment, benefits and financial matters.Advice will be available on key issues such as support for carers, social connections and strategies for coping with bereavement and grief.

Access Wellbeing is a partnership between the NHS, councils, charities and community groups who work together to help people when and where they need it - with a strong focus on supporting people in their community.

Prior to the opening of Dorset support hubs, research revealed that people can find it confusing when they’re trying to find the right mental health support. Access Wellbeing is dedicated to transforming community health services by providing quick and easy access to local wellbeing support.

Rachel Small, Interim Chief Operating Officer at Dorset HealthCare University NHS Foundation Trust, said: “We know that when people are worried or struggling with day-to-day challenges, it can impact their mental health and risk becoming overwhelming without the right support.

“Access Wellbeing Boscombe will provide earlier access to help, preventing problems from escalating, with person-centred support tailored to the needs of anyone aged 18 and over. This fantastic new drop-in service will empower people to support their wellbeing, overcoming barriers that can prevent people from accessing health services. We look forward to seeing Access Wellbeing Boscombe go from strength to strength."

The transformation of local mental health services with the opening of Access Wellbeing Boscombe captured the interest of local and regional media, too.

BCHA was delighted that journalists from print, digital and broadcast media called in to explore the hub on its opening day, bringing this important story to audiences across Dorset who will now be aware of the new wellbeing and mental health facility.

The Bournemouth Echo and BH Living magazine both snapped up the story, while Greatest Hits Radio and Bournemouth One broadcast on-air coverage on their news bulletins. We also welcomed a film crew from ITV News (Meridian region) which gave colleagues and partners an opportunity to tell their stories about the rapidly changing face of mental health support in Dorset.

Now that the hub is open and wellbeing goody bags have been given out to the first customers support will be provided by wellbeing co-ordinators in the first instance. The team will work closely with other services and charities, linking people to the right services.
 
As the universal offer evolves, Access Wellbeing Boscombe will also provide outreach within
other community settings across wider Dorset.
Other services and groups will be using the hub at different times, including NHS mental health services, local mental health charities, advice services and social prescribers.

Access Wellbeing Boscombe can be found at 3-5 Palmerston Road, Bournemouth BH1 4HN.
No appointment is needed simply call into the hub from Monday to Friday, between 9.30am and 4.30pm.

Visit www.dorsetaccesswellbeing.co.uk for more information.

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