For information about how to pay your rent, click below.

Want to talk about money?

If your bills are putting you and your finances under stress, we can help.  

We can work with you to manage your budgets, maximise your income and make sure you are receiving all of the benefits you are entitled to.  

If you live within our Supported Housing, please speak to your Support Worker for this financial support.  

If you live within our General Housing schemes, please contact our Financial Inclusion Officer, Jeanette Morgan on 07966 80862 or email

We can: 

  • Discuss your financial situation and make sure you are receiving all the help and benefits that you are entitled to 
  • Provide guidance on Universal Credit/Housing Benefit and solve any confusion on payments and job search requirements 
  • Look at your bills, and see if there are any ways of reducing them
  • Offer guidance on how the Welfare Reform may affect you, both now and in the future
  • Discuss any debts you may have and work out the best way forward to deal with them 

Debt Counselling and Money Advice 

Our BCHA Learn team offer several free courses designed to help you through the cost of living crisis, whether you’d like to save money on household expenses or learn how to cook delicious meals on a budget.

Click below to find the right learning opportunity for you.

Our customers have also produced an edition of our Tenant Talk Magazine dedicated to the cost-of-living crisis, with advice on how to save money and handle the stress of finances.   

Below you’ll find resources from other organisations that could help you save money.