Next Steps Accommodation Programme

The Next Steps Accommodation Programme (NSAP) was initiated by Ministry for Housing Community and Local Government (MHCLG) as a response to housing needs created following the Covid-19 Pandemic and the “Everybody In” measures. These measures were put into place to ensure people were removed from Rough Sleeping during this national public health crisis. 

Approximately 15,000 people were housed in hotels and other forms of emergency accommodation during the pandemic, so attention shifted to ensure as few people as possible returned to the streets following this initial period of accommodation.

Part of this funding is to provide intensive personalised support to small caseloads of people experiencing homelessness. BCHA have developed an innovative model of meaningful occupation, employability and skills support that draws from our learning in providing Housing First services and is informed by our work with Homeless Link.

The key principles that guide our Meaningful Occupation work are:

  1. Empowering individuals to make choices and be in control of their own lives
  2. Genuine future planning drawing on hopes, strengths, aspirations and goals
  3. Nurturing meaning and positive relationships based on trust
  4. Meaningfully promoting physical health and mental wellbeing
  5. Keeping people safe and building long term resilience
  6. Connect to digital and in person communities and networks

In Torbay, TorVista Homes purchased 11 self-contained flats and a four bedroomed shared house, with the team of two BCHA Meaningful Occupation Coordinators. They provide proactive and person centred support, using a Trauma-Informed approach, moving at the individual’s own pace, taking into account the multiple barriers they may have.

Through this approach, 87% of people have been able to maintain the accommodation and are starting the move on process to a permanent tenancy.

Temporary Accommodation and Support for Single People

Temporary Accommodation and Support for Families 

Young People

We support young people aged between 18 – 21 by providing them with a safe space to focus on their strengths, develop skills and build positive relationships and networks to achieve their aspirations. 

Our services specialise in supporting young adults taking their first steps towards independence and those facing homelessness, including those who are: 

  • Care experienced young people 
  • Dealing with difficult experiences 
  • Experiencing family or relationship breakdown 

Our services for young adults include the following support models: 

  • Supported housing services which offer in-house support within a safe place for young adults to live, develop skills and make the transition to independent adulthood
  • Floating support service to support and settle young adults transitioning to their own homes and to help those already in their own homes to maintain independent accommodation 

Our supported housing provides accommodation for young people who need support to help them make the transition to independent living. Our facilities comprise a number of shared and self-contained flats and shared houses where residents have their own bedrooms and share other facilities.  

All support is tailored to each person’s individual needs, through structured support and action planning and we encourage each person to direct their journey working towards developing the skills they will require to maintain their own homes, achieve their personal goals and gain knowledge of the other local and neighbourhood services available to support them. Support is focused on practical life skills, healthy relationships, work goals and health and wellbeing. 

Housing First

Housing First Exeter is an innovative service providing intensive, flexible and empowering housing related support to some of the most marginalised people in Exeter City.   

Housing First is about doing things differently, not for the sake of it, but based on a body of evidence which demonstrates that people facing multiple and complex challenges are best supported when they have a stable home. 

The key principles for working with a Housing First approach are; 

  1. People have the right to a home 
  2. Flexible support is provided for as long as is needed 
  3. Housing and support are separated 
  4. Individuals have choice and control 
  5. An active engagement approach is used 
  6. People are supported to identify their strengths, goals and aspirations 
  7. A harm reduction approach is used 

The Housing First Team support people with long experience of rough sleeping to move towards greater independence. People have access to a secure tenancy, and receive ongoing support that is proactive, person centred, and doesn’t ‘give up’.  We encourage individuals to take positive risk and work with them in a strength based and solution focused way.  We use a Trauma-Informed approach, supporting individuals to move at their own pace, taking into account the multiple needs and barriers they might have. Through this successful approach we have found that 85% of people have been able to maintain accommodation and start to rebuild their lives with the joined up support of other agencies.  

The only requirements on an individual obtaining accommodation through Housing First Exeter is a willingness and commitment to maintaining a tenancy. The properties are currently provided by Exeter City Council and BCHA but we are hoping to expand so other landlords have the opportunity to work in this way.  

You can find more information on the Housing First Model here.

Plymouth Temporary Accommodation & Outreach Team

This team can help you if:

  • You are a single person or couple living in Plymouth, experiencing or at risk of homelessness
  • You have your own accommodation but may be at risk of homelessness

Single people experiencing or at risk of homelessness may be offered one of 43 temporary accommodation units we operate across seven locations in Plymouth.

A well as providing temporary accommodation, we can offer wide ranging support, including daily welfare checks, individual support for dependence on alcohol and drugs, referrals to other agencies and help to find suitable long-term accommodation. 

We can also work with you to explore realistic move-on options and to develop skills, so you can confidently sustain independent living. 

If you have a special support need which presents a barrier to you being offered temporary accommodation – such as you are a couple or you have a pet – our B&B Team can help.

And our Outreach Team is there to offer help and support to those who have a tenancy but may be at risk of losing it, perhaps because your accommodation is no longer affordable or appropriate to your needs.

We can also help if you have already lost your tenancy and are relying on friends for a place to stay.

Working in partnership with our Plymouth Alliance partner PATH we can help people with searches, applications, attending appointments, understanding child protection procedures, assistance with budgeting/debt advice and any signposting you may need for your resettlement.

We can also meet with you in your home or in the community.

Plymouth Temporary Accommodation & Outreach Team are here to help you find a route to a better life.

Contact us

Call: 01752 680060 (Monday-Friday, 9am - 5pm)

Our Outreach team also operate regular drop-in sessions at all of Plymouth’s Job Centres. Please ask at individual centres for details and times.

BCHA Homelessness Hospital Discharge Team, Plymouth

This service can help you if you are leaving hospital and are: experiencing or facing a housing crisis or homelessness, aged 18 and over, do not have suitable accommodation to return to, are fleeing violence, or have additional support needs.

Our Homeless Discharge Coordinators work closely with health professionals and Adult Social Care.

We can arrange assessment whilst you are still in hospital to ensure the correct support is established, whether that be planned resettlement into appropriate move-on accommodation, support with maintaining a tenancy, or support with accessing other services and agencies.

We will also continue to support you after discharge in securing appropriate housing and maintaining health and wellbeing to reduce the risk of further stays in hospital.

You can self-refer or be referred to us via the hospital or your GP. Once we receive your referral, we will book an assessment to see how best we can support you.

We are here to help.

The service is open Monday-Friday: 9am-5pm and Saturday-Sunday: 10am-4pm

Contact us

Call: 07966 800262