Privacy Notices

Bournemouth Churches Housing Association gathers and processes your personal information in accordance with the Privacy Notices below, and in compliance with the relevant data protection laws and our Data Protection Policy.

The Privacy Notice's below provide you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data. Please select the relevant notices relating to the services we provide to you.

Your Rights

Under Data Protection law, you have the right to access the personal information that BCHA processes about you and to request information about:

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has / will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and / or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

Where allowed by law, you may also have the right to:

  • Request erasure of your personal data (“right to be forgotten”)
  • Restrict BCHA processing your personal data
  • Object to any direct marketing from us
  • Request your personal data is moved, copied or transferred from one IT environment to another (“right to data portability”)

Our Process

To access the personal information BCHA processes about you, please complete a Customer Data Request Form and follow the steps outlined below.


Our Partners