Our business

Keeping you informed about what we’re doing

Our 2017 – 2022 Business Plan

We want to be a strong and influential organisation, committed to developing innovation and delivering outstanding service. Click here to view a our five year 2017-2022 Business Plan, detailing how we plan to achieve this, and here for a summary,   

Our 2016 – 2018 Financial Inclusion Strategy 

Our Financial Inclusion Strategy and Action Plan aims to ensure financial inclusion becomes a central part of BCHA housing teams, support services and our learning and works team.

Code of Governance

In 2010, BCHA formally adopted the National Housing Federation's "Excellence in Governance" Code. Click here to view our compliance statement with this and here to view our Governance Framework document. 

Our Shareholding Membership Policy

If you have an interest in BCHA's work, you can become a shareholding member and will be entitled to vote at our Annual General Meeting. Becoming a shareholder costs £1.

Click here to read our Shareholding Membership Policy.

Applications for shareholding membership, or membership of the Board, may be made in writing, either by letter sent to our Head Office address, or by email. Further information and the BCHA Rules are available from the Company Secretary.

Personal Data Exchange Agreement

The latest Personal Data Exchange Agreement is now published on the Bournemouth & Poole Safeguarding Adults Board website.  The Personal Iinformation Sharing Agreement (PISA) is concerned with Safeguarding and the specific information that needs to be shared in order to promote safeguarding. This PISA is between members of Dorset, Bournemouth and Poole Adult Safeguarding Boards and BCHA is signed up to the DorsetOverarching Information Sharing Protocol.


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