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Volunteers play an extremely important role within BCHA, from cooking meals at the night shelter, to providing a friendly face and welcoming smile to new arrivals at BCHA’s refuges, to helping with admin jobs at the office or dealing with IT queries from staff. The range of volunteering roles is vast, but each one makes a huge contribution in helping BCHA to maintain and continually improve services.

Volunteering benefits individuals and our business. It creates opportunities for people to unlock their skills and potential and, at the same time, provides a truly valuable contribution to BCHA by enabling our teams to increase the scope of their work and develop the services we provide.

How can volunteering help me?

People volunteer for many different reasons. Some want to make a positive contribution to their local community or to support a particular cause that is close to their heart. Other people are looking for a change in career to develop new skills and experience working in a different role or sector. 

Volunteering in a field you are interested to work in can enhance your CV and future job prospects. You may be able to gain a vocational qualification linked to your voluntary work, further enhancing your career prospects in your chosen field.

While volunteering at BCHA you will benefit from a variety of training opportunities.

What will be expected of me?

The great thing about volunteering is that it gives you the flexibility to dedicate as much time as you feel you are able to give, depending on your personal circumstances. Some of our volunteers commit to regular shifts, while others volunteer on an occasional basis.

As a volunteer you can to agree with BCHA the role and amount of time that you are able to give. All we ask is that this agreement is adhered to.

Where necessary we do ask volunteers to disclose any previous convictions, to ensure the safety of all our customers and volunteers. A previous conviction does not exclude you from volunteering, it just ensures that we match you to the most suitable opportunity.

Volunteers are expected to uphold the behaviours and values of BCHA.

Who can volunteer for BCHA?

BCHA take volunteer applications from all walks of life. Anyone can apply to be a volunteer with BCHA.

Peer mentoring

Many people after receiving support to help them overcome homelessness sometimes like to give something back.

A peer mentor is a volunteer who has experienced the same problems as the people they are supporting – ie they have ‘lived experience’. They are someone who has recovered from homelessness and who would like to help others. A peer mentor is someone who is valued for their abilities and skills and not just for their personal life experiences. If you are interested in becoming a peer mentor, please visit the peer mentoring information page.

How do I sign up to volunteer?

We have a huge range of different volunteering opportunities, so if you feel you have something to give or skills to share, then please do get in contact:


Call: 01202 612375

Click here to read Cliff's story.