There are two types of tenancy that you can have with us here at BCHA: General Needs and Supported Housing.
General Needs homes are for people who are eligible for social housing, but don’t have additional support needs. Our experienced Tenancy Team support people to maintain their tenancies, and provide additional assistance when tenants find it difficult to pay their rent or need help with neighbour difficulties.
Our General Needs homes are located mainly around Dorset, but also in Somerset, Wiltshire, Hampshire and Devon.
You will need to be referred by your local authority to be eligible for one of BCHA's rentable properties. If you are homeless, or at risk of homelessness, please contact your local authority. If you are not sure of who your local authority is, you can use the GOV website to find their contact details.
If you have any questions about our General Needs accommodation, please contact your Housing Officer or our Customer Services team:
Phone: 01202 410 500
Email: [email protected]
Paying Your Rent
Money Help
Have Your Say
Tenant Satisfaction Measures
Our Latest News
Bex's Journey, A Rainbow of Hope
13 November 2025
Celebrating Bex's story with BCHA - one of hope, resilience and community through customer engagement.
Celebrating our Long-Service Colleagues
12 November 2025
With a massive 327 years of collective experience, some of our long-service colleagues spent the afternoon with BCHA’s CEO, Lorraine Mealings.
Awaab's Law: What it Means for You
11 November 2025
From Monday 27th October 2025, Awaab's Law has come into effect. Find out more about what this means for you and how BCHA manage damp and mould in your home.
BCHA Celebrate 16 Liberating Leadership Course Qualifications
5 November 2025
16 additional BCHA colleagues have completed their Liberating Leadership Programme, helping to equip our teams to lead and succeed.




