There are two types of tenancy that you can have with us here at BCHA: General Needs and Supported Housing.
General Needs homes are for people who are eligible for social housing, but don’t have additional support needs. Our experienced Tenancy Team support people to maintain their tenancies, and provide additional assistance when tenants find it difficult to pay their rent or need help with neighbour difficulties.
Our General Needs homes are located mainly around Dorset, but also in Somerset, Wiltshire, Hampshire and Devon.
You will need to be referred by your local authority to be eligible for one of BCHA's rentable properties. If you are homeless, or at risk of homelessness, please contact your local authority. If you are not sure of who your local authority is, you can use the GOV website to find their contact details.
If you have any questions about our General Needs accommodation, please contact your Housing Officer or our Customer Services team:
Phone: 01202 410 500
Email: [email protected]
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Our Latest News
New name project kicks off at BCHA
18 August 2026
As part of BCHA's Strategic Plan 2024-2029, we have started an exciting project to identify a new name for BCHA.
2025 - 2026 Tenant Satisfaction Measures Results
23 July 2026
BCHA are pleased to share our 2025 – 2026 results of our Tenant Satisfaction Measures (TSM) Surveys.
BCHA Shortlisted for Prestigious South West Dealmakers Award
16 July 2026
We are delighted BCHA was shortlisted in the Environmental, Social and Governance (ESG) Deal of the Year category at the 2026 South West Dealmakers Awards.
Beat the Heat: Top Tips and Cool Spaces
9 July 2026
With temperatures reaching up to 39 degrees, BCHA have compiled a list of tips to keep you and your home cool, as well as local Cool Spaces if you find yourself getting too warm.




