BCHA was founded in 1968 by a group of volunteers in Bournemouth trying to contribute to the local housing problems. Today we are a charitable housing association supporting individuals and families across the South West and South of England. We are a major provider of a diverse range of housing, support and learning services for socially excluded people. 

We have a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives.

Whether we are developing sites or supporting people with housing or learning, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect. Our doors are open to everyone.

We manage over 1300 properties and support thousands of individuals each year.

Our work spans:

  • HOME: Providing homes at social and affordable rents 

  • SUPPORT: Supporting individuals at risk of homelessness 
  • LEARN: Supporting people to turn their lives around and achieve their ambitions 
  • ENTERPRISE: Collaborating with our communities to create value add entrepreneurial solutions 

To view our full range of housing see our current Housing Stock map


We have launched our NEW Strategic Plan 2024 - 2029 which reinforces our committment to addressing homelessness.




To help people take control of their own lives and find a way forward. We collaborate with others to provide this, whilst we focus on homes, wellbeing and learning.


Our culture is underpinned by a set of Values:
  • We are passionate: committed to giving everyone an opportunity and courageously advocating for our customers
  • We are person-centred: driven to achieve the best with and for people
  • We are purposeful: setting clear standards for quality and working together to achieve more
  • We are inclusive: embracing diversity and establishing an inclusive environment for all  

Our Strategic Priorities 

The following five priorities will be the focus of our energies over the next five years. Each one cannot be achieved without reference to the other four.

  • Customers at the Heart
  • Valued and Supported Teams
  • Safe and Comfortable Homes
  • A Bigger Impact
  • Fit for the Future

Customer Engagement

BCHA is committed to customer engagement and embedding the customer voice in all we do.

We offer all of our customers a range of opportunities to offer their input into BCHA services through our Customer Steering Group, Reference Panels, Recruitment campaigns, Peer Mentors and our customer-led Tenant Talk.

To learn more about Customer Engagement at BCHA, have a look at our strategy and Tenant Talk.

Partnerships & Collaboration

Collaboration and partnership working is a central approach for BCHA. We know that by working together we can achieve better outcomes for those we serve.

We are proud to work in partnership with several organisations and associations to help us in our mission to help people take control of their own lives and influence local communities and national debates to help eliminate homelessness and social exclusion.

Key Information

You can find our most recent annual reports and key documents in the Key Information section. This includes our Annual Financial Statement, our Annual Impact Report and our Gender Pay Gap Report. 

Bournemouth Churches Housing Association Limited is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014, registered with the Financial Conduct Authority No. 18497R and with the Homes and Communities Agency No. LH0155. 

Read more about our regulator, the Regulator of Social Housing.

Our Partners