BCHA was founded in 1968 by a group of volunteers in Bournemouth trying to contribute to the local housing problems. Today we are a charitable housing association supporting individuals and families across the South West and South of England. We are a major provider of a diverse range of housing, support and learning services for socially excluded people. 

We have a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives.

Whether we are developing sites or supporting people with housing or learning, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect. Our doors are open to everyone.

We manage over 1300 properties and support thousands of individuals each year.

Our work spans:

  • HOME: Providing homes at social and affordable rents 

  • SUPPORT: Supporting individuals at risk of homelessness 
  • LEARN: Supporting people to turn their lives around and achieve their ambitions 
  • ENTERPRISE: Collaborating with our communities to create value add entrepreneurial solutions 

To view our full range of housing see our current Housing Stock map



Working together – building better lives, better homes, better communities 


Our mission is to help people take control of their own lives. Wherever people feel vulnerable or stuck, we want to equip them to find a way forward, by offering the highest standards of support for housing, health, learning and work - or any combination of these needs. 

We want to be proactive and influential in local communities and national debates, to help eliminate homelessness and social exclusion. 


We are driven by our values in all aspects of our organisation from our support services to our internal procedures. 

  • Personal integrity 
  • The importance of every individual 
  • Outstanding service to people 
  • The importance of working together 
  • Professional competence 

Our Business Plan 

Our current business plan has 12 goals across four priority areas: 

  • Customer Focus 
  • Homes of Choice 
  • Working Together 
  • Growth 

In 2023 we are developing our next Five Year Business Plan. This new plan will be launched in Spring 2024. There will be various opportunities to contribute to it’s development.

If you would like to be involved in the creation of the next BCHA business plan, please email customerservices@bcha.org.uk.

Customer Engagement

BCHA is committed to customer engagement and embedding the customer voice in all we do.

We offer all of our customers a range of opportunities to offer their input into BCHA services through our Customer Steering Group, Reference Panels, Recruitment campaigns, Peer Mentors and our customer-led Tenant Talk.

To learn more about Customer Engagement at BCHA, have a look at our strategy and Tenant Talk.

Partnerships & Collaboration

Collaboration and partnership working is a central approach for BCHA. We know that by working together we can achieve better outcomes for those we serve.

We are proud to work in partnership with several organisations and associations to help us in our mission to help people take control of their own lives and influence local communities and national debates to help eliminate homelessness and social exclusion.

Key Information

You can find our most recent annual reports and key documents in the Key Information section. This includes our Annual Financial Statement, our Annual Impact Report and our Gender Pay Gap Report. 

Bournemouth Churches Housing Association Limited is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014, registered with the Financial Conduct Authority No. 18497R and with the Homes and Communities Agency No. LH0155. 

Read more about our regulator, the Regulator of Social Housing.

Our Partners